Who’s the Master?
Are You Mastering or Being Mastered by Emotion?
Issues to Address:
- Needs to communicate and meet with many people electively
- Are in a changing environment
- Lead changes in organizations
- Work in a diverse working environment
- Work under high pressure
- What is emotion? What are the functions of emotion?
- Emotion is the main moderator of job performance and satisfaction
- Causes and follow-up behaviors of 5 universal emotion
- How to aware the emotions of yourself and others
- How to change the negative emotions to positive
- Build a filtering net between professional life and personal life
- Authentic case study to apply the techniques to manage emotion