Who’s the Master?

Are You Mastering or Being Mastered by Emotion?

Issues to Address:
  • Needs to communicate and meet with many people electively
  • Are in a changing environment
  • Lead changes in organizations
  • Work in a diverse working environment
  • Work under high pressure
Program Focus:
  • What is emotion? What are the functions of emotion?
  • Emotion is the main moderator of job performance and satisfaction
  • Causes and follow-up behaviors of 5 universal emotion
  • How to aware the emotions of yourself and others
  • How to change the negative emotions to positive
  • Build a filtering net between professional life and personal life
  • Authentic case study to apply the techniques to manage emotion