Do Less for More
Know what to or not to delegate through delegation analysis
Delegation Techniques Program
What it is:
Learn to conduct delegation analysis through task risk and staff ability. Know that delegation is not an one-off task dumping but a long term development plan
Training needs that the program address:
- Colleagues think delegating is more time consuming than finishing the tasks themselves
- Colleagues conduct delegation as a task dumping without follow up
- Colleagues do not know how and when to delegate
Program Flow:
Part 1: Delegation as a Long-term Development
- Through interactive activity “passing hand signal”, experience the importance of delegation in long term development
- Delegation Roadmap: 5 steps of delegation
- Delegation Matrix: Staff ability x Task Risk
- 5 different levels of delegation and support
- Through interactive activity “15 Claps”, learn 5 steps to conduct structured conversation in assigning tasks
- Know how to set up follow up checkpoints
- Identify colleagues motive: need for power, achievement and affiliation
- Authentic case study and discussion
